by Callumlw
New Member

data showing as 50gb limit when my plan is 100gb

Ive just signed up for 100gb data sim only play for £27 per month. But on my usage its say like 39.9GB of 50GB. Shouldn't it say 100gb limit??? 

2 REPLIES 2
by Grand Master
Grand Master

Re: data showing as 50gb limit when my plan is 100gb

Hi @Callumlw 

 

Give CS a call on 150 to check your account. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: data showing as 50gb limit when my plan is 100gb

Hi @Callumlw

 

Welcome to the community.

 

As @Northerner mentioned, our Mobile Care team will be able to check your account for you to make sure you're on the correct plan.


Let us know how you get on.

 

Chris

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