I'd like to cancel the pack I bought today.

EE Community Support Team

Re: cancel

Good Afternoon @SEOLHEE.


Welcome to the community. 


All you need to do is text STOP PACK to 150. 


Alternatively, you can give us a call and our customer service team will make sure this is cancelled.




Katie 🙂

by Grand Master
Grand Master

Re: cancel

STOP PACK will not cancel the existing Pack. It will just stop the same Pack renewing when the current one expires.

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