Hi there, I want to cancel the automatic payment way of 10 pounds every month from my visa account, how can I make it.
Do I need to change the pack, or actually I can't find any ways to od it in the site, thanks for your help?
Good Evening @cecylia_yang.
Welcome to the community.
If you wish to stop a reoccurring card payment simply log in to your My EE and select 'Manage payments'.
You don't have to change your pack, however to keep this active you would be required to top-up every 30 days.
One of these options may help you find the answers you need.
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