by jenniferumali
Visitor

can i replace my sim with the same number if i lost it?

hello! 

i have lost my sim and my work contacts are there. Is there any possibility that i can get a new sim with the same number? Thankyou!

 

2 REPLIES 2
by Grand Master
Grand Master

Re: can i replace my sim with the same number if i lost it?

Hi @jenniferumali

 

Yes, please see EE guide.

 

However any contacts saved to the SIM only will be lost.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: can i replace my sim with the same number if i lost it?

Hi @jenniferumali,

 

Welcome to the EE Community.

 

Please get in touch with customer services as soon as possible to report your SIM lost.

 

They'll make sure your SIM is cancelled and arrange a replacement for you.

 

Thanks

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.