SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Activating new sim

Hi, my daughter recently had her mobile stolen.we have received a new phone and sim but unfortunately the sim won’t activate.I have been online and it says to activate the sim I need the old device and sim handy to receive the activation PIN.How does...

Johno137 by Visitor
  • 213 Views
  • 1 replies
  • 2 Helpful

New SIM

Just received a new Sim card put it in the phone, cut the old one up. Followed the instructions in the letter that said "If this Sim is to replace a lost, stolen or faulty one, just place it in your phone and you'll be able to use it straight away" W...

sim order

hello, I have ordered my new ee SIM card on Sunday, it said that it will arrive within 1 to 2 working days. I have already payed for it and not gotten any sms or email regarding about it again I only got my order confirmation email. Please I need it ...

Zayed3 by Visitor
  • 158 Views
  • 1 replies
  • 0 Helpful

eSIM download - possible scam?

On Monday I noticed on my iPhone that a new eSIM was pushed out. I tried to install it which in hindsight probably wasn’t a good idea especially as it took 24 hours to activate with the help of an agent . My question is, is it normal for an eSIM to b...

Resolved! PUK Code only 7 digits

I need to unblock my sim but the PUK code showing on my account is only 7 digits - the phone will not accept that, says 8 or more are required. Help, please!

posimmo by Explorer
  • 694 Views
  • 7 replies
  • 1 Helpful

Re: eSIM activation

Hi vxlr. Did you manage to get this sorted? If yes, how? I’m in the exact same situation (needing to transfer my number from a physical SIM to an eSIM). I won’t be back in the UK for a while yet, so I’m quite keen to do this.

Switching to eve but keeping phone number

Hi there! I’m switching from Tesco mobile to EE I’ve waited 24 hours to receive my PAC code. I am aware I need to ring EE and give my code to them to keep my old number. How long does it take for the number to go on to my new sim?