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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Phone Blocked after buying data sim abroad

If EE turn off your phone call the help line on WiFi using Skype or another online provider and they will sort it. A bit time consuming and a pain in the neck but it was worth it. The number to call is 00 44 800 079 8586. 

KM1875 by • Visitor
  • 136 Views
  • 1 replies
  • 1 Helpful

Deactivated SIM

Dear EE,   My SIM card for number [edited] has been deactivated, but I have to use it for some important user authentication. Is there any way you can reactovate it? [Mod edit: Please do not share personal details as your posts are visible to the pub...

Qwertus by • Explorer
  • 212 Views
  • 3 replies
  • 0 Helpful

issues with phone

I have one sim card, in the phone it can be seen in settings in two places with a different number on each, I'm having issues with phone could this be a cause

UncleBob1 by • Contributor
  • 479 Views
  • 24 replies
  • 2 Helpful

Resolved! EE Pac Code Form Not Working

I am trying to transfer to EE from Plusnet. I have my new SIM and my Pac code from Plusnet. I have gone to ee.co.uk/transfermynumber as instructed - but it won't accept the PAC code as valid. I have contacted Plusnet & they are certain the code is va...

PAC confusion

I have two numbers on a O2 Business Account. I am trying to port them both as additional lines on an existing EE account. O2 say I only need one PAC number to give to EE for the port for both lines. But the EE agent insists that they have to be uniqu...

ianground by • Investigator
  • 429 Views
  • 13 replies
  • 0 Helpful

Resolved! Puk code

How do I find my Puk code I don’t have a account settings or menu bottom.

Resolved! Keeping my old number

I have the pac code and what do I have to do to keep my old number while I’ve received my new cim from ee?

Hawre09 by • Visitor
  • 198 Views
  • 1 replies
  • 0 Helpful

Order eSim

Hello.I have a few questions, if you can answer them.1. Can I switch from another operator, with the same number, to EE?2. Is it possible to get this number not on a physical SIM, but in the form of an eSim?3. If the answer to the 2nd question is yes...

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