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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Deactivated SIM

Dear EE,   My SIM card for number [edited] has been deactivated, but I have to use it for some important user authentication. Is there any way you can reactovate it? [Mod edit: Please do not share personal details as your posts are visible to the pub...

Qwertus by • Explorer
  • 200 Views
  • 3 replies
  • 0 Helpful

issues with phone

I have one sim card, in the phone it can be seen in settings in two places with a different number on each, I'm having issues with phone could this be a cause

UncleBob1 by • Contributor
  • 474 Views
  • 24 replies
  • 2 Helpful

Resolved! EE Pac Code Form Not Working

I am trying to transfer to EE from Plusnet. I have my new SIM and my Pac code from Plusnet. I have gone to ee.co.uk/transfermynumber as instructed - but it won't accept the PAC code as valid. I have contacted Plusnet & they are certain the code is va...

PAC confusion

I have two numbers on a O2 Business Account. I am trying to port them both as additional lines on an existing EE account. O2 say I only need one PAC number to give to EE for the port for both lines. But the EE agent insists that they have to be uniqu...

ianground by • Investigator
  • 409 Views
  • 13 replies
  • 0 Helpful

Resolved! Puk code

How do I find my Puk code I don’t have a account settings or menu bottom.

Resolved! Keeping my old number

I have the pac code and what do I have to do to keep my old number while I’ve received my new cim from ee?

Hawre09 by • Visitor
  • 193 Views
  • 1 replies
  • 0 Helpful

Order eSim

Hello.I have a few questions, if you can answer them.1. Can I switch from another operator, with the same number, to EE?2. Is it possible to get this number not on a physical SIM, but in the form of an eSim?3. If the answer to the 2nd question is yes...

PAC code and ending contract

I have a multiple subscription with 2 numbers. I am trying to end the contract and obtain PAC for both numbers. Mine has gone through fine but my husband has been unable to get the passcode number from EE to allow for him to then get the PAC code. Th...

MaxWo by • Visitor
  • 169 Views
  • 1 replies
  • 0 Helpful

Pac code

Need to get a pac code for a sim card,tried the text service with the sim card,but nothing happens,it's a new pay as you go sim card,and when I put it in the phone it does not seem to be active.Any help please?

Jpl27 by • Explorer
  • 171 Views
  • 3 replies
  • 0 Helpful
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