SIM cards & Porting

Re: How to contact ee by email

My phone seems to have become disconnected from my SIM and I am unable to make network calls. When I check Mobile DATA I am connected to EE, but under network I seem to be connected to O2. This means that I cannot call you for help. Can you call me? ...

Resolved! Keep old number

Just joined EE but want to keep my old number from previous provider what do I need to do?

Order new sim card

Hi I need to order new sim card for *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

REPLACEMENT SIM: NO SERVICE EXCEPT 4G?

Hi, I upgraded a phone in Jan, it was stolen, alongside my SIM card. After a lol of faff, I finally was able to get the number suspended and then a new SIM was given to me in store. I bought a new unlocked phone from elsewhere and put the sim in it. ...

replacement sim but not have old one

ive orderd a replacement sim but don't have the old one to hand

International Dial Tone & Dropped Calls ....

I was with Plusnet recently (part of BT) as are EE. Plusnet are closing down. Plusnet swapped me to EE on the same plan. Since joining EE there's no live customer service and nearly all my calls out have the international dialing tone and most then d...

Resolved! Lost phone

Hi i have lost my phone i need a new sim can u send me asap pls

transfer ee number to different ee sim

how would i transfer my number on one ee sim to a different ee sim

eSim/Sim. Upgraded to new phone Samsung S24128GB but no sign of Sim in box!!!

No sign of Sim in box! How does eSim work?

Resolved! Keeping my old number

Hi,I am currently in the process of getting a new phone,My current phone is under someone else's EE contract,How would I go about keeping my old number and getting the new phone under a new contact?Apologies if this has been previously covered,Thanks...

SIM cards & Porting

Forum Posts