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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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PAC/STAC Issue

Hello, I tried porting my number across with my PAC Code on 13th March over the phone with EE support. The lady on the phone asked for both the PAC & the STAC and simultaneously I had two back to back texts from my old provider at 14:25 that a reques...

Re: Sim card not working

hello my name is Vitor I have do I  new contract  with bt for my new sim card  .  today should be working this card but is not working. please can you something to fix it because I need my sim card today.  thank you  kind regards Vitor    [mod edit: ...

Re: Text to get PAC code not working

My contract ends on the 21st April 2024.  I only have one number on my account.  I've text PAC to 65075 to give my 30 days notice but I get this reply:Sorry, we were unable to process your request. Please retry and if you continue to receive this mes...

cbbella by • Investigator
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  • 9 replies
  • 3 Helpful

Resolved! Sim activation

Received new phone with SIM card today put the SIM card into the phone and still not got a connection can’t phone or text with jt

E-sim to Physical sim

Hi, I rang EE last Monday to convert my e-sim back to a physical sim. But I clarified first of my signal will be lost due to the change but the operator said "No, as your account will not be deactivated"  hence I push through with the change. But now...

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