SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

eSim

I have recently had to exchange my device due to it being faulty after 2 weeks of having it. I exchanged it through DPD so the old phone has gone with DPD and now I cannot transfer my eSIM to my new phone. I have downloaded the eSIM through the EE ap...

How to get a replacement sim when abroad

Hello,I am currently abroad and my sim has stopped working.  I am not longer receiving any text messages including one time pins from the UK.  I know EE won't send sims abroad and will send a replacement sim to my UK address.  I also know that the si...

Diwedd by Investigator
  • 238 Views
  • 15 replies
  • 2 Helpful

Help - PAC codes.

Hi there.Can you please help - looks like PAC code has moved from Sky to EE today but no service for calls or texts on either network now.Can't even call EE To report the issue and the lovely Aimee bot tells me to call..it looks like the pac has comp...

Ciaranf91 by Investigator
  • 112 Views
  • 8 replies
  • 1 Helpful

Ordering an E-sim (get QR code)

How can I order an E sim QR code? I can only find the page for ordering a physical sim on EE online and app (FYI I’m looking specifically how to order an E sim online, not going in store or by phone, thanks) 

etsumisu by Visitor
  • 2556 Views
  • 11 replies
  • 0 Helpful

Invalid SIM Card

I had to send my Samsung S23 in to be repaired for a broken screen and have attempted to use my EE SIM card in an old Samsung 8 phone borrowed from my parents until I get the device back. They have been on Vodafone for many years, so I am guessing th...

Resolved! Ee 1p sim

I have a cctv camera  and it has a 1p ee sim in it I have the number of the sim but struggling to find out how do I add credit to it ive tried on line but it keeps telling me an error and to put in my sim card number I can't get any further all I wan...

Cowgirl by Investigator
  • 60 Views
  • 1 replies
  • 1 Helpful

eSims

Hello! I have come back from being away and on my settings it states I have eSims and I can switch between 2 eSIMs, but they’re the exact same number as my mobile device and this is something I haven’t asked for it has just appeared??? I have an iPho...

EA_69 by Investigator
  • 111 Views
  • 5 replies
  • 2 Helpful

Sim card

Hi I've just ordered the SIM card by accident as I been about top up my data i nred to cancel the order please 

Ahmed104 by Explorer
  • 61 Views
  • 2 replies
  • 0 Helpful