01-03-2018 07:15 PM
I started the migration process to EE from Orange on Monday and was told the sim would be delivered on Wed or Thuresday but DPD tried to deliver on Tue when I was out. Later on Tuesday my old Sim was deactavated. I was told the phone would remain working until I put the new sim in. I am now not even able to contact EE on 150 or DPD. I rely on my phone as I am not very mobile. Any help would be greatfully recived.
01-03-2018 08:07 PM
You cannot have two Sims active on your account at any one time, so one will be deactivated..
I suspect the delay over the last couple of days will be weather related which is uncontrollable.
by Akadingbat 2 weeks ago