by RobW1 Investigator
Investigator

Why has the credit from my Orange phone not been transferred to my EE PAYG?

 
6 REPLIES 6
by Grand Master
Grand Master

Re: Why has the credit from my Orange phone not been transferred to my EE PAYG?

@RobW1  You’ll need to speak with customer services about this. 

by
EE Community Support Team

Re: Why has the credit from my Orange phone not been transferred to my EE PAYG?

Hi @RobW1,

 

Welcome to the EE Community. Smiley Happy

 

When did your number transfer to EE?

 

Thanks

 

James

by RobW1 Investigator
Investigator

Re: Why has the credit from my Orange phone not been transferred to my EE PAYG?

Only today
by
EE Community Support Team

Re: Why has the credit from my Orange phone not been transferred to my EE PAYG?

Hi @RobW1,

 

It may take a little time for your credit to switch over.

 

Please get in touch with customer services if it's not showing within 24 hours.

 

Thanks

 

James

by RobW1 Investigator
Investigator

Re: Why has the credit from my Orange phone not been transferred to my EE PAYG?

Thanks for the advice guys, I`ll give them until tomorrow and if there`s no sign of it I`ll call them 🙂

Rob

by
EE Community Support Team

Re: Why has the credit from my Orange phone not been transferred to my EE PAYG?

Hi @RobW1

 

I'm sure it's nothing to worry about 🙂

 

Either way, please keep us updated.

 

Thank you

 

Richard

 

🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.