by Lew4
New Member

Upgrading my Contract

Hi,

 

From today I am eligible for an early upgrade and I wish to change from my Unlimited Calls/Texts, 5GB data to the 20GB, Unlimited Calls/Texts SIM only contract.

 

Currently my plan is shared with my wife (£12 p/m add on) and I have just read that shared contracts are no longer available apart from shared data plans.

 

My question is, if I upgrade my contract will my wife continue to share my new plan or will she need to switch to a new one?

 

Thanks

2 REPLIES 2
by Andrewworr Established Contributor
Established Contributor

Re: Upgrading my Contract

Good morning, Lew.

 

This is an interesting question and I'm sure the EE customer services team will be glad to help.

 

You can reach them here https://ee.co.uk/help/contact-us

 

You can also contact EE via Twitter @EE

 

I hope this helps, Lew.

 

Good luck with your upgrade, and I hope you get a nice deal. 😊

 

by
EE Community Support Team

Re: Upgrading my Contract

Hi @Lew4

 

Welcome to the community. 🙂

 

Shared plans are no longer available, but, if you're already on one, you can keep it. 

 

I recommend following @Andrewworr's advice and contacting the upgrades team to make sure that goes through smoothly. 🙂

 

Let us know how you get on.


Chris

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