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by Djnicktracey
Explorer

Upgrading from 10GB TO 25GB

Hi there. 

 

I am eligible for an upgrade on my data from 10gb to 25gb which is a little extra. 

 

I renew on the 25th of each month. 

 

Currently have zero data remaining between now and 25th March.

 

If i upgrade now, will the data reset to 25gb, 15gb (difference between 10 and 25), or will i have to wait until the 25th of March? 

 

Thanks

 

 

2 REPLIES
by Djnicktracey
Explorer

Re: Upgrading from 10GB TO 25GB

Should mention, this is a phone sim only 12 month contract, not a data only sim. 

 

Thanks

by
EE Community Support Team

Re: Upgrading from 10GB TO 25GB

Hi @Djnicktracey,

 

Thanks for joining the EE Community.

 

Your new price plan will be effective immediately and you'll receive a pro rata data allowance until your full allowance starts on your next billing date.

 

James 

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