by Maz26 Investigator
Investigator

Unable to send fotos from old fone to new fone. Option blocked. Any ideas?

I recently upgraded my phone and wanted to send photos from my old phone to the new phone.  Therefore, I  purchased a new sim for the old phone with a preprimed deal.   I am not able to send mms pictures with this deal - the option is blocked.!!    Does anyone know how I can unblock the mms option?    The old phone is so old that I cannot upload the photos to the internet either.  I just wanted to transfer the pics to the new phone, but it seems impossible.    Please can anyone help?   Thank you.

1 SOLUTION

Accepted Solutions
by Maz26 Investigator
Investigator
Solution

Re: Unable to send fotos from old fone to new fone. Option blocked. Any ideas?

Got in touch with EE and it's all fixed.!!!     Thank you for trying to help.
5 REPLIES 5
by Grand Master
Grand Master

Re: Unable to send fotos from old fone to new fone. Option blocked. Any ideas?

Hi, 

 

Can you not back your photos up on a PC?

 

Can you also not send photos from one phone to another over Bluetooth? (free)

 

Normally you need data to send MMS messages. 

 

Thanks 




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by Maz26 Investigator
Investigator

Re: Unable to send fotos from old fone to new fone. Option blocked. Any ideas?

Thanks for replying.    My old phone is so old it only used to call, text and send photo messages.   I also can't upload pics to the pc for the same reason - the phone is just too old.  I don't understand all this new technology and can't see why I can't just forward a photo to another phone.   The deal I got on the sim is pre-primed and the photo messaging option is blocked.   Maybe I have to contact EE??    Thanks again for trying to help. 
by
EE Community Support Team

Re: Unable to send fotos from old fone to new fone. Option blocked. Any ideas?

Hi @Maz26,

 

Welcome to the EE Community.

 

Do you have sufficient credit to send the message? Picture messages aren't included in the text allowances you get with your pay as you go pack.

 

Thanks

 

James

 

 

by Maz26 Investigator
Investigator
Solution

Re: Unable to send fotos from old fone to new fone. Option blocked. Any ideas?

Got in touch with EE and it's all fixed.!!!     Thank you for trying to help.
by
EE Community Support Team

Re: Unable to send fotos from old fone to new fone. Option blocked. Any ideas?

Great news @Maz26

 

Thanks for the update. Smiley Happy

 

James

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