19-03-2018 10:55 PM
so ive bought a new iphone 6. Locked to EE
bought a pay as u go sim online, £10 data pack
put sim in today, data pack not registered. No data minutes etc
also, number transfer form says error, contact customer service
it us as if the new sim number is mot recognised
19-03-2018 11:12 PM
Did you buy this device yourself new direct from EE or is it 2nd-hand?
19-03-2018 11:20 PM
Chances are it's been blacklisted Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.
If that is the case your only remedy is against whoever you got the phone from.
20-03-2018 11:20 AM
by Leon6 Saturday