by Laura-stokoe
New Member

SIM suddenly not recognised


My daughter's phone has been working fine and notice the SIM isn't recognised now.

I've taken it out blew on it and in the hole...put it all back together (twice) and still nothing.


Any ideas? 


Many thanks



by Grand Master
Grand Master

Re: SIM suddenly not recognised

@Laura-stokoe  It could be a faulty sim card and it needs to be replaced. Go to your local EE store and request a replacement sim. 

EE Community Support Team

Re: SIM suddenly not recognised

Hi @Laura-stokoe,


Thanks for visiting the EE Community.


Is your daughter using a pay as you go or pay monthly plan?



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