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02-06-2020 07:12 AM
I’ve just upgraded and was sent a new SIM card. It’s been more than 24 hours but it still hasn’t activated yet. Please help
02-06-2020 09:41 AM
Hi @Zoe2021,
Welcome to the EE Community. 🙂
If your old SIM fits in your new phone you can continue using it.
If you need to use the new SIM, please activate it at myaccount.ee.co.uk/app/activate-sim.
Hope this helps.
James
