For up-to-date information and comments, search the EE Community or start a new topic. |
29-06-2020 11:31 AM
I received a replacement sim as I lost my phone. I installed it but the is no network connection.
Solved! See the answer below or view the solution in context.
29-06-2020 02:01 PM - edited 29-06-2020 02:02 PM
Hi @Andrewsarek
Thanks for the quick reply 🙂
If you get in touch with our Mobile Care team, they can get the SIM card registered for you.
Let me know how you get on 🙂
Leanne.
29-06-2020 01:00 PM
Hello @Andrewsarek ,
Welcome to the community,
You will need to activate your replacement SIM card here:
https://myaccount.ee.co.uk/app/activate-sim
29-06-2020 01:19 PM
29-06-2020 01:25 PM
Hi @Andrewsarek
Thanks for coming to the community.
Where did you get the replacement SIM card from?
Also, are you using an EE phone?
Thanks 🙂
Leanne.
29-06-2020 01:55 PM
29-06-2020 02:01 PM - edited 29-06-2020 02:02 PM
Hi @Andrewsarek
Thanks for the quick reply 🙂
If you get in touch with our Mobile Care team, they can get the SIM card registered for you.
Let me know how you get on 🙂
Leanne.