by Trinettespeck Investigator
Investigator

Replacement SIM card

My Sim appears to be faulty.  İs there a way to replace it without going to a shop?  I'm abroad right now but will need it soon as I get home

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Replacement SIM card

Order a replacement SIM online at https://explore.ee.co.uk/Order-a-new-SIM for £1.50.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
7 REPLIES 7
by Grand Master
Grand Master

Re: Replacement SIM card

Hi @Trinettespeck

 

It's free in-store, but you can phone EE CS and pay for one to be sent out. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master
Solution

Re: Replacement SIM card

Order a replacement SIM online at https://explore.ee.co.uk/Order-a-new-SIM for £1.50.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Replacement SIM card

Hi @Trinettespeck and welcome to the community.

 

You are more than welcome to follow the advice of one of the above posts by either popping into a store on your return or having a SIM sent out awaiting your arrival home.

 

What seems to be the issue with the SIM, I will certainly see if I can help 🙂

 

Many thanks,

 

Lee

 

 

by Trinettespeck Investigator
Investigator

Re: Replacement SIM card

That was brilliant advice. Just ordered it. Very simple.

Thank you so much

Trinette
by Trinettespeck Investigator
Investigator

Re: Replacement SIM card

>From advice given on another post, I just ordered a new sim. Thank you for
replying

Trinette
by Trinettespeck Investigator
Investigator

Re: Replacement SIM card

I ordered a new on on line. Very simple when you know how!

 

Thanks to everyone who replied

 

Trinette

 

by Trinettespeck Investigator
Investigator

Replacement SIM card

I ordered a new on on line. Very simple when you know how!

 

Thanks to everyone who replied

 

Trinette

 

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