by Mummytoherbabie
New Member

Replacement E sim

My E sim never transferred to my new devise now it seems to be in limbo so my big question is now do i get it back or get a replacement E sim with the same number ?! 

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Replacement E sim

Hi @Mummytoherbabie 

 

Welcome to the EE Community,

 

If you pop into any EE store with photographic ID they will be able to provide you with a new esim pack free of charge alternatively customer services can send you one for a charge of £1.50

 

Thanks,

 

David.

View solution in original post

1 REPLY 1
by Ace Contributor
Ace Contributor
Solution

Re: Replacement E sim

Hi @Mummytoherbabie 

 

Welcome to the EE Community,

 

If you pop into any EE store with photographic ID they will be able to provide you with a new esim pack free of charge alternatively customer services can send you one for a charge of £1.50

 

Thanks,

 

David.

View solution in original post

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions