03-12-2019 01:53 PM
Purchased an EE PAYG 4G STD Multi SIM on the weekend whilst on holiday in the UK which I installed in an unlocked iPhone and tested by messaging a few family members.
Now that I'm back in the USA I'm trying to add a device on the EE website. When I confirm my number, I get the following message - "We're sure this is your number but just to be safe, we've sent you a text with a code." - but I'm not receiving the code. How can I receive the code in the USA, and register the device on the EE website?
Thanks in advance for any help!
03-12-2019 02:04 PM
It's always free to receive texts wherever you are. Have you the SIM in a phone?
03-12-2019 02:50 PM
Good 🙂 .
03-12-2019 03:56 PM
@stevespeirs : Are you aware that the SIM could go into hibernation if not used much?.
EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
03-12-2019 05:59 PM
Yes, the sales guy mentioned the 6 months thing. I'll probably top up in 5 months to keep things active. Thanks for letting me know!
03-12-2019 06:35 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance.