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Refund

Hi. I would like to get a refund. I currently do not use this sim. I am currently using a different sim, and I have not used EE.

 

However, the money was lost from the card because it was not canceled in advance. Now I have canceled my 30 day Data pack. So I need to get a refund.

1 SOLUTION

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by Ace Contributor
Ace Contributor
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Re: Refund

HI @Yewon425 

 

Welcome to the EE Community,

 

unfortunately Pay as you go credit is non refundable as per the terms and conditions of service.

 

Thanks,

 

David.

 

 

View solution in original post

1 REPLY 1
Highlighted
by Ace Contributor
Ace Contributor
Solution

Re: Refund

HI @Yewon425 

 

Welcome to the EE Community,

 

unfortunately Pay as you go credit is non refundable as per the terms and conditions of service.

 

Thanks,

 

David.

 

 

View solution in original post

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