by Sagey58
Explorer

Reconnecting my sim after 180 days

My payg was disconnected as I had not used it for 180days, how can I get reconnected? I have topped up with credit but to no avail. Please help. 

 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Reconnecting my sim after 180 days

You need to phone EE to reactivate it in the next 90 days or you lose it forever. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: Reconnecting my sim after 180 days

You need to phone EE to reactivate it in the next 90 days or you lose it forever. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by
EE Community Support Team

Re: Reconnecting my sim after 180 days

Hi @Sagey58.

 

Welcome to the community 🙂

 

As @XRaySpeX has mentioned, you'll need to get in touch with our Customer Care team to have this re-activated.

 

Let us know when you've managed to do this.

 

Jon

by Sagey58
Explorer

Re: Reconnecting my sim after 180 days

Hi Jon,

 

All done. Many thanks for your kind help. 

Regards

Sagey58

by Grand Master
Grand Master

Re: Reconnecting my sim after 180 days

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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