by Johndoe Investigator
Investigator

Puk code for old orange sim so i can reuse number

Can i get a puk code for an old orange sim so i can reuse the number?

4 REPLIES 4
by Grand Master
Grand Master

Re: Puk code for old orange sim so i can reuse number

Hi @Johndoe 

 

When was the last time you made a chargeable call or text in the SIM? It's likely dead if it's some time. Your PUK code can be obtained from EE.

 

Thanks




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by Johndoe Investigator
Investigator

Re: Puk code for old orange sim so i can reuse number

Thanks for your reply. It has been some time since a chargeable call or text was made. I have been using my work phone but was looking to get a personal phone again and hoped I could use the same number. I'll give customer services a call and see what happens.

by
EE Community Support Team

Re: Puk code for old orange sim so i can reuse number

Hi and welcome to the community, @Johndoe.:)

 

If it's been over 269 days since your last chargeable activity, the number will have begun the recycling process and you won't be able to get it back.

 

If it's under 269 days, the Mobile Care team will be able to reactivate it for you.

 

Let us know how you get on.

 

Chris

by Johndoe Investigator
Investigator

Re: Puk code for old orange sim so i can reuse number

Hi all, and thanks for the replies. Unfortunately the number has already been re-allocated. Never mind, lesson learned.

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