28-12-2019 01:09 PM
Im abroad for over 6 months so thought I'd switch to payg. The lady on the phone before I left said it's all done, all I have to do it make sure I use it every 3 months otherwise I'll lose my number and it will become inactive.
The account was closed after I had left to go abroad due to the final billing date.
When I log into my account now it just says "account closed". I can't call to top up as I have no credit, 150 just cuts off. Theres another number which also doesn't go through as Im assuming it's because I have no credit. I can't top up through the website. Any help as to how I can get around this?
Would be nice if there was a live chat to customer service.
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