by snow Investigator

Orange SIM card


I have recently been transferred (two weeks ago) from the orange platform to the EE platform.


I have a simple Payg phone. Do I need to change my SIM card to an EE SIM card or can I continue to use the old Orange SIM card?  I have some issues so wonder if it is because of the SIM card.




EE Community Support Team

Re: Orange SIM card

Hi @snow


Welcome back to the community.


You would not need a new SIM card, unless you wanted to change to one of our great EE 4G plans, we would then send you a new SIM card.


I have sent you a private message on here yesterday to help you with the problems you are having roaming.


If you can reply to my message, we will get this looked into further for you.




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