by Shaver2019
Visitor

Old phone not working How do I activate the new sim you sent?

Old phone not working How do I activate the new sim you sent?

3 REPLIES 3
by Grand Master
Grand Master

Re: Old phone not working How do I activate the new sim you sent?

@Shaver2019 : Follow How do I activate and set up my new SIM?

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by Grand Master
Grand Master

Re: Old phone not working How do I activate the new sim you sent?

@Shaver2019  how old is this device?  Was it a EE device?  Does it need to be unlocked to use a EE SIM card ?  Was it a Orange or T-Mobile device if t was it doesn’t necessary mean it will work on EE as EE is a different network to Orange and T-mobile and might need to be unlocked.  

 

If it needs unlocking click the green wording below to see how to unlock it. 

by
EE Community Support Team

Re: Old phone not working How do I activate the new sim you sent?

Morning @Shaver2019

 

Thanks for coming to the community.

 

Have you been able to get your new SIM card activated?

 

Speak soon.

 

Leanne 🙂

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