by Wendle

No free 10 gb

Got the pay as go sim at the Heathrow and used my allowance of 500 mb but got the confirmation that my 10GB added but seems I don’t get the data access even I have not starter using 10GB. Urgent help needed!

by Grand Master
Grand Master

Re: No free 10 gb

Hi @Wendle 


Have you tried restarting your device?


What does it say if you text BA to 150?



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Wendle

Re: No free 10 gb


Just restarted the phone and it works now! Thanks!!
EE Community Support Team

Re: No free 10 gb

Great news @Wendle


Hope you have a great New Year 🙂


All the best for 2020!

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