02-06-2018 06:11 PM
02-06-2018 07:23 PM - edited 02-06-2018 07:27 PM
@Nikkca You say your acount was closed ? And then you say you can not login to your account,
please explain what you mean.
Was this new device an upgrade or did you take out a new contract?
If you took out a new contract you need to setup a new online account.
this is where I get confused.
if you closed your old account you’ve not upgraded but you’ve took out a new contract so don’t have an account to login too as you’ve not set it up. But if you only upgraded why are you saying you’ve closed your account.
03-06-2018 09:31 AM - edited 03-06-2018 09:31 AM
Welcome to the community.
Did you get a new number with your new plan? If so, as @Chris_B said, you would need to register for a new account rather than trying to log into your old one.
Could you try connecting to a different available Czech network?
Tap Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Let me know if your phone works better then.
by Leon6 Saturday