by Davis7277
Visitor

New contract

Hi I've just received my new phone and sim the sim has a different number and is not activating on the new phone I want to keep my old number even though I'm switching from payg to contract 

1 REPLY 1
by
EE Community Support Team

Re: New contract

Afternoon @Davis7277

 

Thanks for coming to the community.

 

Did you request to keep your number when you ordered your contract phone?

 

Also, when did your new phone arrive?

 

Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.