by Davis7277

New contract

Hi I've just received my new phone and sim the sim has a different number and is not activating on the new phone I want to keep my old number even though I'm switching from payg to contract 

EE Community Support Team

Re: New contract

Afternoon @Davis7277


Thanks for coming to the community.


Did you request to keep your number when you ordered your contract phone?


Also, when did your new phone arrive?


Leanne 🙂

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