20-12-2017 05:39 AM
My EE payyougo sim stopped working overc2 weeks ago. EE said they would send a replacement out. Im still waiting. Can anyone help me please?
20-12-2017 05:40 AM
My EE payyougo sim stopped working over 2 weeks ago. EE said they would send a replacement out. Im still waiting. Can anyone help me please?
20-12-2017 05:45 AM
How do i get my Pay as you go sim card replaced?? Its got over £30 credit on it. EE said they would replace it. Ive been waiting nearly 3 weeks!! Great customer service EE
20-12-2017 06:19 AM
You need to phone CS to chase this up.
20-12-2017 07:09 AM
Go to an EE shop for a replacement SIM of correct size for free or order a replacement SIM online at https://explore.ee.co.uk/Order-a-new-SIM for £1.50.
20-12-2017 01:12 PM
Welcome to the EE Community.
A new SIM card should only take 2-5 working days to arrive.
Please get in touch with customer services so we can check we have your correct address.
Alternatively, you can pick up a new SIM in any EE store.
Hope this helps.