by Cutie Established Contributor
Established Contributor

My phone has to be returned for replacement and I can't use my sim in old phone

I have to return my phone for a replacement and my sim card doesn't fit old phone any ideas other than get pay go sim for old phone which means changing my no!

3 REPLIES 3
by Grand Master
Grand Master

Re: My phone has to be returned for replacement and I can't use my sim in old p

Hi,

 

You can order another sim via EE or go into store and pick one up for free.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Cutie Established Contributor
Established Contributor

Re: My phone has to be returned for replacement and I can't use my sim in old p

Thank you my son has an adapter so can use the same SIM 🙂 thanks again

by
EE Community Support Team

Re: My phone has to be returned for replacement and I can't use my sim in old p

Excellent, @Cutie.

 

I'm glad you managed to get sorted.

 

Let us know if you need anything. 🙂

 

Chris

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