19-06-2017 07:22 PM
I ordered an EE sim over 2 weeks ago now and it still hasn't arrived. I cannot order a new one as it says I have already requested one. Is it possible to have another one sent to me?
19-06-2017 08:02 PM
@JJ10 I suggest you call customer services ASAP as you should've had it by now.
20-06-2017 08:04 AM
Hello @JJ10
Welcome to the Community!
Do you have an order number?
If so give sales a call on 0800 956 6000.
Thanks - Karen.
20-06-2017 04:17 PM
Hi Karen, I don't have an order number, so what do you suggest I do?
Thanks - Joshua
20-06-2017 04:24 PM
Hi @JJ10
If you give the 0800 number a call they'll be able to search with your address details.
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