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31-05-2020 05:12 PM
Hi
Id like to change my number due to constant daily nuisance calls. Ive seen on here to ring 150 but because the systems automated im unsure which options to select? Is it technical support? Other products?
If you could provide a solution I'd really appreciate it.
Thanks
31-05-2020 05:15 PM
@bfmv1609 : You need to call CS to change your mobile no. There may be a charge of £36 for it but it is often waived if you can show harassment.
31-05-2020 05:18 PM
Hi @bfmv1609
Welcome to the EE Community,
If you wish to change your number it can be subject to a charge of £36 but it is generally free if your experiencing nuisance calls.
call freephone 0800 317 720 you will get through without any options and a customer service advisor will be able to change your number.
Thanks,
David.