Highlighted
by
Explorer

Make my contract SIM a pay as you go SIM

I have cancelled my contract but would like to keep the SIM and number as a pay as you go option, is that possible?

4 REPLIES 4
Highlighted
by Grand Master
Grand Master

Re: Make my contract SIM a pay as you go SIM

If you have already cancelled your contract by calling CS you've lost your no. & so it's now to late to transfer it to PAYG.

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Highlighted
by
EE Community Support Team

Re: Make my contract SIM a pay as you go SIM

Morning @CJ32

 

Thanks for coming to the community.

 

How long ago did you cancel your contract?

 

Did you request a PAC to transfer your number to another network?

 

Speak soon 🙂

 

Leanne.

Highlighted
by
Explorer

Re: Make my contract SIM a pay as you go SIM

Hi, I cancelled yesterday and I have the ONE number to keep the phone number. I would rather just keep this SIM card, makes my life a whole lot easier.

Have I got some options? The cancellation dept yesterday just said they could only give me a new contract not pay as you go.

Thanks for the help

Highlighted
by
EE Community Support Team

Re: Make my contract SIM a pay as you go SIM

Hi there @CJ32

 

Thanks for coming back to me.

 

If you give us a call, we will see what we can do to help 🙂

 

If your EE SIM card is still active you can call us on 150 or 0800 079 8586 from any other phone.

 

Let me know how you get on 🙂

 

Leanne.

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