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by
Explorer

Lost sim - can I buy a new one and transfer

Hello everybody,

 

I’ve stupidly lost my SIM card, I’ve bought a new one from the shop. Is there any way that I can get my number transferred to this sim rather than waiting for one to be posted out?

 

I have tried calling customer services constantly but I’m met with the same message that they are understaffed and they can’t take my call. I have a PAYG SIM with a big bundle on it. 

any help would be appreciated - stay safe!

 

Anton

3 REPLIES 3
Highlighted
by Grand Master
Grand Master

Re: Lost sim - can I buy a new one and transfer

@Antoncane   You’ll need to call customer services to sort this.  

Highlighted
by
Explorer

Re: Lost sim - can I buy a new one and transfer

Hi Chris,

I’m unable to get through to customer services, I’ve tried approximately 50 times, is there anyway around this?

Kind regards

Anthony

Highlighted
by Grand Master
Grand Master

Re: Lost sim - can I buy a new one and transfer

@Antoncane   No as it’s a number migration from one sim to another sim. 

 And please remove your personal information as this is a public forum. 

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