11-04-2019 03:41 PM
Hello. I’m abroad atm and just realised I couldn’t find my sim card. I’m on contract with EE. It costs a fortune to call from the Philippines, is there a live chat I can go to to to ask cancel or block my sim? And if anyone finds my sim card, would they be able to use it? Thank you
11-04-2019 04:07 PM
1. Try the Freephone no. in my sig over Skype.
2. If you are on contract, on the Get in Touch page open up the "EE +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:
11-04-2019 04:18 PM
Thank you XraySpex. Will try that. Do you know if anyone can use my sim card if found? I mean, would anyone be able to use it using their own phones or would it be locked to mine?
11-04-2019 04:24 PM
Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.
Anyone can use your SIM in an unlocked or EE phone until you contact EE to block it.
11-04-2019 05:34 PM
Oh wow thank you very much XraySpex!! I called EE via Skype and they helped me solve my problem. My SIM card has been blocked now and apparently i could ask my boyfriend (who’s travelling to the Philippines next week to join me!) to go to an EE shop and ask for a blank SIM card and EE can activate it for me once I have it and spoken to them. Thank you once again XraySpex, you’re brilliant!!
11-04-2019 05:40 PM - edited 11-04-2019 05:41 PM
Thanks! You're welcome :)! Glad I could be of assistance & that's now sorted.
You would need a replacement SIM to keep your no.
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