Highlighted
by
Explorer

Lost of SIM card

Hi I had lost my SIM card , how do I retrieve one ? And can you guys mail the new SIM card to overseas ? 

3 REPLIES 3
Highlighted
by Grand Master
Grand Master

Re: Lost of SIM card

@Reymon_Ong   You need to call customer services or go to a EE store  to request a replacement SIM card and EE do not post overseas.   

if you manage to sort a sim out and get a friend to post it to you you need to make sure the sim is activated in the UK first. 

Highlighted
by
Explorer

Re: Lost of SIM card

I am not in UK now and I won’t going anytime soon ..... that’s why I couldn’t contact ee and they doesn’t give us any email for people to email them ! What should I do ? 

Highlighted
by
EE Community Support Team

Re: Lost of SIM card

Hi @Reymon_Ong,

 

Welcome to the EE Community. 🙂

 

You can call EE Customer Care from abroad on +447953 966 250.

 

If you are a pay monthly customer, you can also chat with Customer Care online by logging in to My EE.

 

Hope this helps.

 

James

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