by AngO
Visitor

Just been messaging with Neil. I was then logged out of my account.

Why hasn't my new sim been activated? It was registered yesterday. I have turned my new mobile on and off. My old sim has been deactivated so I have no service at all. 

1 REPLY 1
by
EE Community Support Team

Re: Just been messaging with Neil. I was then logged out of my account.

Hi @AngO.

 

Thanks for coming to the community.

 

How did you register your new SIM?

 

I'd recommend contacting our online chat team who will be able to look into your account.

 

Jon

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