by abs842
Explorer

If I get a new sim do I keep my number ?

If I get a new sim can I keep my number ?

11 REPLIES 11
by Ace Contributor
Ace Contributor

Re: If I get a new sim do I keep my number ?

Hi @abs842 

 

Welcome to the EE Community,

 

you can get a replacement sim by ringing customer services or by visiting any EE store with photographic ID they will register it for you with your original number.

 

Thanks,

 

David 😊

 

 

by abs842
Explorer

If I get a new sim can I still use my current number... ?

If I get a new SIM as my current contract has expired can I keep my current phone number ? 

by abs842
Explorer

If I get a new SIM with a more up to date deal can I keep my current number??

My current sim only deal has expired...

if I get a more up to date SIM only deal can I keep my current number ??

by Ace Contributor
Ace Contributor

Re: If I get a new SIM with a more up to date deal can I keep my current number?

@abs842 if you just want to renew your contract you need to speak with upgrades on 150.

by abs842
Explorer

Re: If I get a new sim do I keep my number ?

Sorry, 

its not a replacement SIM I’m looking for...

my  sim contract has expired and I’m looking for a more up to date SIM only deal...

i need to know If I can keep my current number ?? 

by Ace Contributor
Ace Contributor

Re: If I get a new sim do I keep my number ?

If your already a EE customer then they will update your tariff give 150 a call and select the option to upgrade a advisor will be able to run through what's available to yourself.

by Grand Master
Grand Master

Re: If I get a new sim can I still use my current number... ?

@abs842 : Contracts don't expire until you cancel them. It's just the min term that expires. They just carry on on a monthly notice basis. So you can continue using your existing SIM on the same no.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by abs842
Explorer

Re: If I get a new sim can I still use my current number... ?

Hi and Thanks for the reply,

what I would like to do is get a better/more up to date deal... 

as a few of my friends have... 

thus wondering If I get a new sim only deal can I keep my current number ?

by Ace Contributor
Ace Contributor

Re: If I get a new sim can I still use my current number... ?

@abs842  if your already a EE customer they will just renew your contract and change your tariff for you.

by Grand Master
Grand Master

Re: If I get a new sim can I still use my current number... ?

If you get a new SIM-Only contract as an upgrade from EE as @David recommended then EE will auto move your existing no. to it.

 

If you get an entirely new SIM-Only contract from either EE or a 3rd-party you will have to port it yourself via a PAYG from another network.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: If I get a new sim can I still use my current number... ?

Good Morning @abs842

 

Thanks for coming to the community.

 

If you give our Mobile Care team a call, they will go through your upgrade options with you 🙂

 

Let us know how you get on.

 

Leanne.

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