by Dorchester12019
New Member

I want a pay as you go phone with a specific nos only family nos

This request is because the nos belonged to. a family member who died recently and the nos was on direct debit can i take over the SIM and pay as you go phone to retain the nos is in many other phone memories

2 REPLIES 2
by Grand Master
Grand Master

Re: I want a pay as you go phone with a specific nos only family nos

Hi @Dorchester12019 

 

There is no contractual agreement on PAYG, so you can take over their PAYG sim/account if you wish.

 

Thanks,




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by
EE Community Support Team

Re: I want a pay as you go phone with a specific nos only family nos

Hi @Dorchester12019

 

I am very sorry to hear of your loss.

 

We will certainly be able to transfer the account for you and the direct debit details, if you give us a call on 07973 100 150 our Mobile Care team will be able to help you.

 

Let us know if we can help you with anything else.

 

Take care.

 

Leanne.

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