by Ellie2703
New Member

I need to order a new SIM card

by Grand Master
Grand Master

Re: I need to order a new SIM card

@Ellie2703  If you need a replacement SIM card you need to call customer services or go to your local EE store.

EE Community Team

Re: I need to order a new SIM card

Hi @Ellie2703,


Welcome to the community 🙂


You can order a replacement SIM card online and we'll send one out to you if you have lost or damaged your SIM card or need a different size to fit in a new phone. Our customer care team will also be able to process this for you.


If you would like a brand new line with EE, you can call our loyalty team to request a new pay monthly line, or order a free pay as you go SIM card online.



Alex 🙂

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