01-08-2018 02:12 AM
Lost my SIM card in Australia and need a new one sent out here, is this possible? Or who do I contact without being charged £1.20 per minute?
01-08-2018 02:47 AM
EE will not ship anything abroad sorry. You will need to arrange to have it sent to friends or family who are in the U.K. and then they will have to forward it to you.
To speak to EE from abroad, use Skype to dial their 0800 956 6000 number. You don’t need any Skype credit to dial any global freephone number.
01-08-2018 08:57 AM
Welcome to the community. 🙂
I see @Profile closed has offered you some brilliant advice.
If you're an EE pay monthly customer, you can also get access to our live chat service through your My EE account.
Just log in through a desktop/laptop browser and a chat window will appear when an adviser is available.
They're open 08:00 - 11:00 UK time on weekdays and 08:00 - 20:00 at weekends.
Hope you get sorted.
by Leon6 Saturday