by Kierabell
Visitor

I’m in Australia for a year and have lost my SIM card, how do I order a new one?

Lost my SIM card in Australia and need a new one sent out here, is this possible? Or who do I contact without being charged £1.20 per minute? 

2 REPLIES 2
by Profile closed
Not applicable

Re: I’m in Australia for a year and have lost my SIM card, how do I order a new

EE will not ship anything abroad sorry. You will need to arrange to have it sent to friends or family who are in the U.K. and then they will have to forward it to you.

 

To speak to EE from abroad, use Skype to dial their 0800 956 6000 number. You don’t need any Skype credit to dial any global freephone number.

by
EE Community Support Team

Re: I’m in Australia for a year and have lost my SIM card, how do I order a new

Hi @Kierabell

 

Welcome to the community. 🙂

 

I see @Profile closed has offered you some brilliant advice.

 

If you're an EE pay monthly customer, you can also get access to our live chat service through your My EE account.

 

Just log in through a desktop/laptop browser and a chat window will appear when an adviser is available.

 

They're open 08:00 - 11:00 UK time on weekdays and 08:00 - 20:00 at weekends.

 

Hope you get sorted.

 

Chris

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