by libbyq1
Explorer

I lost my sim recieved my new one how long does it take to activate

when will my sim start working i cant call customer service as my phone wont let me make calls!!!

3 REPLIES 3
by Grand Master
Grand Master

Re: I lost my sim recieved my new one how long does it take to activate

@libbyq1   It can take up to 24 hours it’s usually around 4-5 hours, but try restarting the device a few times.  

by libbyq1
Explorer

Re: I lost my sim recieved my new one how long does it take to activate

It still not working its been 12 hours 

by
EE Community Support Team

Re: I lost my sim recieved my new one how long does it take to activate

Hi @libbyq1

 

Welcome to the community.

 

Could you try restarting the phone this morning and see if the SIM has activated?

 

Does it show an EE signal at all?


Chris

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