by Julie76 Investigator
Investigator

I have a micro sim but got a new phone with normal sim can I keep my number

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Need to swap sim but keep number 
1 SOLUTION

Accepted Solutions
by Expert Contributor
Expert Contributor
Solution

Re: How to keep my we number but change sim

You have a couple of options.... Contact EE and they will send you the correct size sim or go to a shop and buy a sim adapter.... I know Tesco sell them, they are on the shelves within mobile phone department other shops probably sell them, can also be purchased on ebay. 

8 REPLIES 8
by Julie76 Investigator
Investigator

How to keep my we number but change sim

Got a new sim but want to keep number 

by Ace Contributor
Ace Contributor

Re: How to keep my we number but change sim

Hi, 

@Julie76

Is that new upgrade phone or contract? 

Or this a new pay as you go phone with new sim? 

Many Thanks 

by Julie76 Investigator
Investigator

Re: How to keep my we number but change sim

New pay as you go its on same network 

by Expert Contributor
Expert Contributor
Solution

Re: How to keep my we number but change sim

You have a couple of options.... Contact EE and they will send you the correct size sim or go to a shop and buy a sim adapter.... I know Tesco sell them, they are on the shelves within mobile phone department other shops probably sell them, can also be purchased on ebay. 

by Julie76 Investigator
Investigator

Re: How to keep my we number but change sim

New pay as you go with new sim 

by Julie76 Investigator
Investigator

Re: How to keep my we number but change sim

Have bought the new sim don't know what to do now 

by Ace Contributor
Ace Contributor

Re: How to keep my we number but change sim

Hi, 

@Julie76

If you brought that phone from EE your sim must be triple sim. 

You can take normal size out and can put your micro sim on that so you can use your old sim in new phone. 

Other thing you can do call customer services on 150 from EE or from other provider 07953 966 250 to ask if they can able to port your old number on your new SIM (please don't quote me on this) as in most cases customer support team able to do this. 

You also have another option to visit any local ee shop and ask then you want a replacement sim you can get that free of charge for ee store. 

I hope it will help you get sort this out. 

Many Thanks 

by
EE Employee

Re: How to keep my we number but change sim

Hi @Julie76 and welcome to the community.

 

Please do pop to your local EE store and they will be able to do a SIM swap for you and give you the correct size one you need.

 

Many thanks,

 

Lee

 

 

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