by Mirvat
Visitor

I changed my number and already have an EE account , so how can I replace my ol

 I changed my number and already have an EE account , so how can I replace my old number on my ee account ? 

3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: I changed my number and already have an EE account , so how can I replace my

Hi @Mirvat

You need to call customer service on 150 to ask them reset your email association with your old number.

Then you can register your new number with same email address. 

Thanks 

by Ace Contributor
Ace Contributor

Re: I changed my number and already have an EE account , so how can I replace my

@Mirvat when EE change your number it updates in MyEE automatically.

by
EE Community Support Team

Re: I changed my number and already have an EE account , so how can I replace my

Hi @Mirvat

 

Welcome to the community. 🙂

 

It should update automatically. However, if it doesn't, I recommend speaking to our Mobile Care team who'll be able to fix it for you.

 

Chris

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