by getbuckets
Explorer

I bought a new phone and was wondering about my old sim card

I bought the phone online but not from EE or another mobile phone service provider. When i get the phone, do i just put my old sim card in or do i have to buy a new one? And if i use my old one, will i still be able to use my £1 plan with all my boosts?

7 REPLIES 7
by Brilliant Contributor
Brilliant Contributor

Re: I bought a new phone and was wondering about my old sim card

If the new phone accepts the same size sim then it is as easy as just putting in your current sim.

 

If its a smaller size sim you will need to get a sim replacement. Your tariff will stay the same.

 

What size sim do you have and what phone are you getting. We could let you know if you need to change sim size.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by getbuckets
Explorer

Re: I bought a new phone and was wondering about my old sim card

I have a samsung j5 2015 and i think its a micro size sim. Im getting a samsung a5 2017

by Brilliant Contributor
Brilliant Contributor

Re: I bought a new phone and was wondering about my old sim card

The J5 takes a Microsim.

The A5 needs a Nanosim

 

You will need to ask for a sim replacement.

 

Depending on what network you are on. 

 

Orange, T-Mobile or EE4G depends where you can order this from.

 

Orange and T-Mobile needs to be done instore whilst you can order EE4G replacement sims online


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by getbuckets
Explorer

Re: I bought a new phone and was wondering about my old sim card

Does that mean i will lose my boosts on my £1 packs?

by Brilliant Contributor
Brilliant Contributor

Re: I bought a new phone and was wondering about my old sim card

No a sim replacement moves your number/credit and boosts to the new sim.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by getbuckets
Explorer

Re: I bought a new phone and was wondering about my old sim card

ok that's great. thanks!

by
EE Community Support Team

Re: I bought a new phone and was wondering about my old sim card

Hi @getbuckets

 

Glad you got the help you needed from the community 🙂

 

Let us know if you need anything further.

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