by JoJo96
New Member

I am new to EE. Do I need to active my sim?

I have just moved to EE from O2.  I have completed the form to get my number moved across but do I still need to activate the EE sim?

 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: I am new to EE. Do I need to active my sim?

Hi @JoJo96

 

Welcome to the Community,

 

It's not a requirement to put your sim in before the port date.

by
EE Community Support Team

Re: I am new to EE. Do I need to active my sim?

Good Morning @JoJo96

 

Welcome to the community and to EE, great to have you with us 🙂

 

In most cases your SIM card will be pre-activated – if not then simply follow the instructions received with your SIM pack.

 

You will have a temporary number until your number has moved over from the other network.

 

We will text you when the number transfer has started and you'll receive another message when the transfer is complete.

 

Hope this helps 🙂

 

Leanne.

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