by HASCUS Investigator
Investigator

How to get a copy of my sim contract

Hi

 

I too was a customer who had a sim cotract with Orange in 2014. I need to get a copy of my Sim contract I had with ,   then Orange , now EE.  

 

The contract ended up in March 2016. As I lost some documents and the contract papers which are not traceable, I need to get a copy . Please advise.. I will be thankful for you.

5 REPLIES 5
by Grand Master
Grand Master

Re: How to get a copy of my sim contract

Phone EE and see if they can supply it. 

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by Grand Master
Grand Master

Re: How to get a copy of my sim contract

@HASCUS   I wouldn’t be too surprised if there was a charge for this. 

by
EE Employee

Re: How to get a copy of my sim contract

Hi and welcome to the community @HASCUS 

 

Was this SIM card taken out over the phone or in a retail store?

 

Many thanks,

 

Lee

by HASCUS Investigator
Investigator

Re: How to get a copy of my sim contract

Hello Lee

 

thanks for reply. The SIM card was taken out over the phone and the end of the was in March 2016.

 

I also need just a month's call notes , say April  2015. How can do it ?

 

Should I send subject access request to EE or just call EE and explain ? .

If SAR to be send where can I find the Form ?

 

please advise

by
EE Community Support Team

Re: How to get a copy of my sim contract

Hi @HASCUS

 

I've sent you a private message to get a little more information from you.

 

Please take a look.

 

Thanks

 

Chris 🙂

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